Speaker: Diane Drake, LDO, ABOM, NCLEM, FNAO

Dates: April 7th & 8th

Hours: 8 am – 5 pm *

* – two full day attendees will receive a free Systems for Ophthalmic Dispensing Book and a credit voucher for 4 free home study credits

Location: Hilton Garden Inn – Tampa Airport / Westshore

5312 Avion Park Drive

Tampa, FL 33607

Phone: (813) 289-2700

Room Rate: $139/night (reservations need to be made before March 16, 2018)

Click here to reserve a hotel room at the discounted rate

Seminar Pricing

Price goes up after March 30th

NAO Members

NAO Membership – $75

Before March 30th:

  • One day – $99
  • Two days – $150
  • Hourly – $15 / hour

After March 30th:

  • One Day – $174
  • Two Days – $225
  • Hourly – $30 / hour


Before March 30th:

  • One Day – $240
  • Two Days – $340
  • Hourly – N/A

After March 30th:

  • One Day – $315
  • Two Days – $415
  • Hourly – N/A

Course List

Click on the course title for more information, dates and times

A Manager’s Guide to Florida Opticianry Laws and Rules

Saturday April 7th: 8 am – 10 am

ABO / NCLE     General Knowledge / Intermediate     FL  Required 

This course will present the laws and rules for opticians in Florida.  Discussion will include history, scope of practice, violations and penalties, the licensing process, and continuing education

Preventing Medical Errors in the Optical Environment

Saturday April 7th: 10 am – 12 pm

ABO     Basic     NCLE     Intermediate / General Knowledge      FL  Required

This course will identify medical errors in the optical environment, an understanding of how they happen and what they can cause, as well as introduce ways to prevent them.  Included in the discussion will be terms including failure mode and effects analysis; root cause analysis and assessment; as well as identification, documentation, implementation of the remedial process, and communication.

Troubleshooting Dispensing to Seniors

Saturday April 7th: 1 pm – 2 pm

ABO     Technical / Intermediate

This course will present information regarding the unique dispensing skills needed to dispense eyewear to the aging population.  Sometimes considered a challenge, this course will discuss the “Senior” opportunity.  As “Generation X” enters their presbyopic years, ways of dispensing have changed dramatically regarding options and information given to patients.  Information on the personality traits of the different generations of the older population will be included.  Identifying specific needs in fit, fashion and function for older patients will be presented, including proper measurements and anatomical considerations. This course will also present the importance of communicating. Information on ocular changes as patients age will also be included.

Troubleshooting Pediatric Dispensing

Saturday April 7th: 2 pm – 3 pm

ABO     Technical / Intermediate

This course will present information regarding the unique skills needed to dispense eyewear to children. The course will focus on toddlers and children as well as tweens and teens.    Identifying specific needs in fit, fashion and function for eyewear on children will be presented, including proper measurements, and anatomical considerations. This session will also present the importance of communicating with children and their parents, and dispensing eyewear.   Statistics will be presented on children’s visual needs. It will begin with an ocular embryology and vision disorders of children.

Managing the Effects of Unequal Refractive Errors

Saturday April 7th: 3 pm – 5 pm

ABO     Technical / Intermediate

Patients want to know how their glasses will look and we spend time discussing that with them. But…how will they see with their glasses?  That’s an even more important question.  Unequal refractive errors not only have an effect  on how glasses will look, but how a person sees or even “IF” they see WELL.  This course will present answers to these questions presenting both Spectacle and contact lens options in the discussion.

Understanding the Need for Task Specific Eyewear

Sunday April 8th: 8 am – 9 am

ABO     Technical / Intermediate

This course will present information related to the ophthalmic prescription and how this information can be used to maximize the visual performance of your patients.  Understanding how to identify specific visual tasks in order to make the proper recommendations will be stressed.

The Secrets of Advanced Prism

Sunday April 8th: 9 am – 10 am

ABO     Technical / Advanced

This course will present information including splitting prism, compounding prism, prism notation, resultant prism, and resolving prism.  An understanding of basic prism would be helpful for the learner to comprehend the more advanced knowledge in this course. This course will be a more advanced level regarding prism.

What are Lens Aberrations and What Can We Do About Them?

Sunday April 8th: 10 am – 11 am

ABO     Technical / Advanced

This course will present information regarding lower order lens aberrations as well as higher order aberrations.  It will explain the role that lower order lens aberrations have played in lens design and the effect these aberrations have on patient vision.

Considerations for Low Vision

Sunday April 8th: 11 am – 12 pm

ABO      Technical / Advanced

This section will present information regarding low vision.  Topics included will be identifying low vision categories, how to change distance in testing the low vision patient, different types of magnification and how they benefit the patient as well as communication with the patient on how to properly use low vision aids.


Sunday April 8th: 1 pm – 2 pm

ABO     Technical / Intermediate

This course will introduce the participant to the principles of HIPAA.  Included in discussion will  be regulations, where to find information, who is affected, business associates, who is not affected, when to comply, documentation, implementation, marketing, communication and forms.

Focus on Presbyopia: Keeping Patients in Contact Lenses

Sunday April 8th: 2 pm – 3 pm

NCLE     Technical / Intermediate

Today’s Presbyope has different contact lens needs than other generations. They are mobile with varied lifestyles and activity demands. If you can keep them in contact lenses, they are very loyal. This course will focus on the specific needs of the Presbyope, offering successful fit options for this patient population.

The Great Cover Up: Cosmetics and Contact Lenses

Sunday April 8th: 3 pm – 5 pm

NCLE     Technical / Basic

This presentation covers cosmetics as they relate to the contact lens wearer. The obvious COLORED cosmetics as well as the not so obvious cosmetics such as hairsprays, aftershaves, colognes, and soaps will be discussed.